About Us

Helpwithvision.com is brought to you by Synergy Vision Products & Visual Aid Services. Our goal is to help the vision impaired community regain and maintain their independence with reliable assistive technologies and at an affordable price. Synergy Vision and Visual Aid Services is a father-son team, specializing in the service, sales, and training of assistive technology for people with Low Vision. Proudly working together to bring you Low Vision Support for over 30 years.  

We work closely with all our clients and friends to ensure that the product they select best suits their individual needs. We strive to distinguish ourselves from the rest by stressing the importance of after sale support. We provide training, support and service from the day of purchase to the day the product no longer suits our clients needs.  

We take a great deal of pride in helping our wonderful customers. We have collectively served over 20,000 customers worldwide. We are dedicated to challenging ourselves to do better everyday. Here we work together to bring you Helpwithvision.com, a constant expanding resource for the low vision and blindness community.

 

We Offer The Following Services:

 

Service Call Fees: Only in California

  • $85: up to 50 miles round trip
  • $95: 51-100 miles round trip
  • $125: 100-200 miles round trip
  • 200 miles+: Please call for an estimate

 

Rental units: Only in California

  • During Repair Used: $65 + Tax, one time fee for entire repair time
  • Monthly Rental Used: $125 – $175 per month + Tax, depends on unit
  • Purchase A Rental: receive 50% off the rental charge as credit toward the purchase price of unit

 

Repair and Upgrade at our Service Center:

  • Written Estimate: $95 + Tax, pre payment towards labor is required 
  • Upgrade or Refurbish: Call for Estimate, depends on model & work required

 

Trade-in programs:

  • New Purchase: Trade in any device you don’t need for partial credit towards a new device
  • Resale: Sell what you don’t need/use. We repair it, sell it & you receives 50% of the profit
  • Some units too old to resell may still qualify for a spare parts trade in credit towards purchase

 

Layaway Program:

  • Save to Buy: Pay into your Help With Vision account towards the device you want in the amount you choose. Monthly or quarterly statements will be mailed out. Upon completion of payment, the purchased equipment will be delivered.

 

Training:

  • With Purchase: Most devices come with free basic training in person and support over the phone.
  • Without Purchase: Independent training costs $100 an hour, gas/mileage fee may apply
  • All devices purchased online come with free over the phone support with set up and training.


We regularly repair used equipment from:

TeleSensory
Vtek
Optelec
PulseData
HumanWare
Visual Tech
MagniSight
Vision Technologies
Enhanced Vision Systems
Clarity USA
Freedom Scientific


We can also provide repair and maintenance for a range of Braille and blindness products, and have been servicing VTEK products since 1980. Please let us know your requirements and we will be happy to accommodate you if possible.

 

Sales & Service Questions:

Operations Director: Yuri Drell  818-858-3958 
E-MAIL:  Yuri@HelpWithVision.com