The products we offer are built to provide reliable service. However, as with all sophisticated equipment there may come a day when service is required

 

 

 We Offer The Following Services:

 

Service Call Fees: Only in California

• $85: up to 50 miles round trip- up to 50 miles round trip
• $95: 51-100 miles round trip
• $125: 100-299 miles round trip
• 300 miles+: from one of our stores call for an estimate

 

Rental units: Only in California

• Repair Used: $65 + Tax,  one time fee for repair time
• Monthly Used: $105 – $175 per month + Tax, price based on screen size & color display
• Monthly New: $250 – $325 per month + Tax, price based on retail price of unit
• Purchase A Rental: receive 50% off the rental fee toward the purchase price of unit

 

Repair and Upgrade at our Service  Center:

• Written Estimate: $95 + Tax, pre payment towards labor is required on all units
• Upgrade or Refurbish: Call for Estimate, fee depends on model

 

Trade-in programs:

• New Purchase: Trade in any device you don’t need for partial credit towards a new device
• Resale: Sell what you don’t need/use. We repair it, sell it & you receives 60% of the profit

 

Layaway Program:

• Save to Buy: Pay into your HelpWithVision account towards the device you want in the amount you choose. Monthly or quarterly statements will be mailed out. Upon completion of payment, the purchased equipment will be delivered.

 

Training:

• With Purchase: Some devices come with free training with purchase
• Without Purchase: Independent training costs $100 an hour, gas/mileage fee may apply

 

 

We regularly repair used equipment from:

 TeleSensory

Vtek

Optelec

PulseData

HumanWare

Visual Tech

MagniSight

Vision Technologies

Enhanced Vision Systems

Clarity USA

 

We can also provide repair and maintenance for a range of Braille and blindness products, and have been servicing VTEK products since 1980. Please let us know your requirements and we will be happy to accommodate you if possible.